F.A.Q.s

1. Why should we choose Bayberry Bear?

  • Local Business Support:
    Choosing Bayberry Bear means supporting local businesses. We take pride in sourcing our materials locally, contributing to the growth of our community, and ensuring ethical business practices.
  • Direct Collaboration:
    When you choose Bayberry Bear, you're not just making a purchase; you're entering into a partnership. We work with you throughout the entire process, from conceptualization to delivery. There's no middleman – just a direct collaboration between you and us.
  • No Dropshipping, No Middlemen:
    Unlike some other options, we don't engage in dropshipping. We handle the entire process ourselves, ensuring quality control and a personalized touch. Be cautious of platforms that redirect you elsewhere; you might be paying someone for the privilege of paying someone else. With Bayberry Bear, you can rest assured that your order is in our capable hands from start to finish.
  • Quick Turnaround:
    Our streamlined process allows for quick turnaround times. By working directly with us, you're on our timeline, not beholden to the schedules of third-party companies. This efficiency ensures that your orders are processed promptly, without unnecessary delays.

At Bayberry Bear, we believe in transparency, quality, and supporting our local community. Choose us for a seamless and personalized experience that goes beyond just a transaction. Your satisfaction is our priority, and we're here every step of the way.

2. What are the ideal characteristics of images for laser engraving?

For the best results, upload high-resolution images with clear details and high contrast. Black-and-white or grayscale images tend to engrave most effectively.

3. Do you offer custom design services for laser-engraved goods?

Absolutely! We specialize in bringing your unique ideas to life. Share your vision, and we'll create a custom design tailored to your specifications. Design Request

4. Do you provide wholesale prices for local businesses?

Yes, we offer competitive wholesale pricing for local businesses looking to stock our laser-engraved products. Wholesale Enrollment

5. Can I get custom quotes for bulk orders?

Certainly! Contact us with the specifics of your bulk order, and we'll provide a personalized quote based on your requirements. Request a quote

6. Do you ship internationally?

At this time, we only ship within the United States. We're working to expand our shipping capabilities in the future.

7. Can I book your services for parties or events?

Absolutely! Contact us to discuss booking options for your parties or events. We'd love to add a personalized touch to your special occasion. Contact us to book

8. How quickly can I expect a response to my inquiries?

We pride ourselves on prompt communication. Expect quick responses to any questions or inquiries, along with free quotes tailored to your needs.

9. How do I care for laser-engraved metal goods?

For metal items, gently wipe with a soft cloth to remove dust. Avoid using abrasive cleaners that might scratch the engraved surface. For longevity, keep away from prolonged exposure to moisture.

10. What care is needed for laser-engraved boards?

Wooden boards should not be used as cutting boards, as cutting can damage the engraved design. For resin-coated boards, avoid using them as cutting boards to prevent compromising the design and creating areas where bacteria can grow.

11. How should I maintain laser-engraved basswood items?

Basswood products benefit from occasional dusting and should be kept in moderate humidity conditions to prevent warping. Avoid exposing them to extreme temperature fluctuations.

12. How should I care for resin-coated products?

Resin-coated items should be cleaned gently with a damp cloth. Avoid using harsh chemicals or abrasive cleaners, as they might damage the resin coating. Additionally, refrain from using resin-coated boards as cutting boards to maintain the integrity of the design and prevent bacterial growth.